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Spanning across Canada, Certified PoNS™ Trainers play a major role in the patient journey towards recovery. They bring knowledge, expertise and passion for treatment to their clinical practice, always prioritizing patient care.

At Novah Healthcare in Mississauga, Dr. Trung Ngo and his team of experts collaborate to offer a fulsome approach to wellness designed to maximize the quality of care. Dr. Ngo is the president and founder of Novah Healthcare, a strong advocate for integrated healthcare and recent TEDx speaker on chronic pain and resilience. For Dr. Ngo, it was critical to assemble a team of qualified professionals capable of understanding all of the factors and stresses impacting a person’s experience to provide the right treatment.

This unique perspective has ensured Dr. Ngo and team use a collaborative approach to treatment that focuses on what is best for the patient on every level.

Finding His Passion

Dr. Ngo’s experience as a refugee from Vietnam instilled a strong work ethic that influenced his approach to learning and clinical practice. Although he was taught to be self-sufficient at a young age, Dr. Ngo soon felt it was time he started looking for new ways to evolve care delivery.

As he expanded his professional network, he realized the importance of an interdisciplinary approach in treating brain-related injuries. Starting his clinic with this in mind, Dr. Ngo brought in professionals with diverse backgrounds to create a team to facilitate high quality and complete care for each patient.

Chronic neurological conditions are multi-faceted, so Dr. Ngo and team get to know the individual in order to treat them as a whole person for the most effective treatment.

“We believe the PoNS™ device, similar to other neuromodulation devices, works on the theory of priming the brain to become more flexible.”

Building Patient Resilience

Novah Healthcare’s collaborative approach brings different professionals together to discuss treatment plans that maximize a patient’s capacity to manage conditions with multiple factors like multiple sclerosis (MS). This establishes ties with different parts of the body to restore social, emotional and physical capabilities to build patient resilience. Dr. Ngo identifies resilience as a critical ability for a patient in dealing with all experiences of their chronic condition to improve quality of life.

“We believe the PoNS™ device, similar to other neuromodulation devices, works on the theory of priming the brain to become more flexible,” says Dr. Ngo.

The more clinicians train the brain to be malleable, the easier it will be to build up these resilience factors and help people manage their symptoms.

Working as a Team 

The typical way medicine approaches any disease is with a curative model, in which a practitioner tries to discern the cause and then attempts to fix it. For chronic conditions, Dr. Ngo says, this is flawed. Instead, an interdisciplinary team of healthcare providers spanning medical, physical and psychological specialties must work together to build multifaceted resilience. 

“We realize the divide between mental health and physical health is arbitrary,” Dr. Ngo says. “You cannot separate aspects of a person’s health, so we have to approach it in a different way.”

Dr. Ngo goes on to give the example of healing from physical trauma. Different tissues recover in different ways. Muscle tissue may not realign because of scar tissue, forming areas of impaired physical function. This creates a dysfunctional network where parts of the body aren’t communicating properly.

This can also happen with emotional trauma. A patient experiences some distress or witnesses a traumatic event and shuts down a part of their life to help cope. “Parts of the brain linked to that event can get shut down,” Dr. Ngo says. “This disrupts a person’s awareness of themselves, which limits their ability to access resources in their environment (such as social supports) which are necessary for resilience.”

At Novah Healthcare, their team looks at the person’s whole experience, not just the physical symptoms. This is critical for neurological conditions as no two persons will experience a chronic condition in the same way. By looking at the entire person, clinicians can address each impacting factor to develop or enhance the patient’s capacity to handle these stresses. 

PoNS™ Trainers like Dr. Ngo work with their patients for 14 weeks both in-clinic and in-home to ensure they feel supported throughout their whole treatment process. To book a free 15-minute phone consultation to learn more about PoNS Treatment™ and connect with Dr. Ngo and his team at Novah Healthcare, visit the Find a Clinic page.

Explore our website for more information about the PoNS™ device or PoNS Treatment™ and how it may help someone experiencing balance deficit due to mild to moderate traumatic brain injury (mmTBI) and those suffering from gait deficit due to mild and moderate symptoms from MS.