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On a mission to make the invisible effects of mild to moderate brain disorders more apparent, Tracy Milner and Heather Condello are passionate about looking beyond the physical when charting a patient’s road to recovery. Occupational therapists by trade, Milner and Condello strive to improve the continuum of care when it comes to the assessment and treatment of brain disorders and neurodegenerative diseases like multiple sclerosis.

Founders of Complex Injury Rehab, a Pickering-based neuro-rehabilitation clinic, Milner and Condello have put together a team of experienced clinicians who focus on the assessment and treatment of a broad array of clients.

The Big Picture

According to Condello and Milner, neuroscience is in its infancy, with therapists and practitioners continuously learning about how the brain connects with the central nervous system and the effects on the body’s peripheral systems. As part of that constant learning process, it is imperative to look at all aspects of the person to determine the most appropriate treatment options to help with symptom management.

“If you aren't looking at all those pieces, it's just much harder to see success,” said Condello.

For example, in working with MS patients, the emotional state must be understood to analyze the impacts to physical recovery. Complex Injury Rehab uses a multidisciplinary approach that addresses both the emotional and physical effects.

“We have always been very interested in innovative technologies, but are aware of the importance of combining this technology with skilled therapist intervention.”

Driving Brain Health Innovation

In addition to taking a holistic and multidisciplinary approach to neurorehabilitation, Milner and Condello integrated new technology into their clinical setting.

Complex Injury Rehab has recently become an Authorized PoNS Treatment™ Clinic and will now be offering the 14-week treatment for mild-to-moderate traumatic brain injuries and multiple sclerosis. The innovative PoNS™ Device is based on almost 40 years of research and is believed to enhance neuroplasticity in the brain.

“We have always been very interested in innovative technologies, but are aware of the importance of combining this technology with skilled therapist intervention,” said Condello, in reference to PoNS Treatment™.

The two also co-created a comprehensive assessment tool for people with brain disorders who have a sensitivity to mild dysfunction.

The Future of Brain Health

With the advent of new technologies, Milner and Condello believe there is a real opportunity to optimize rehabilitation therapy through the use of certified therapists and clinicians. These new technologies not only provide unique means of assessing and treating mild to moderate brain dysfunction, balance and gait issues, but they do so in a way that maximizes the experience and training of certified professionals.

That’s one of the reasons why Milner and Condello are so excited to be incorporating PoNS Treatment™ into their clinical practice.

“It’s not just giving the client this technology and letting them run with it. There's a lot of value in the role the therapist plays in helping the patient progress,” said Condello.

To book a free phone consultation with the Complex Injury Rehab team, please visit the Find a Clinic page.

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